Tuesday, January 9, 2007

Visit Malaysia 2007


Sunshine with a hint of clouds - so weather was not so bad yesterday. Last days for most of our guests here as they have to go back to Bangkok today. Only Harpreet Bhal - Malaysian and Lina - German came yesterday as new people. New people today. Three Russians, two Irishes and two Italians. The rest will arrive tom to fill in all the rooms again. Its good that we have certain rooms empty today so we can fix the door for no 8 and do little touch up for those rooms.

Hans from Austria put the banner from Tourism Malaysia in front of every doors and put the long one in Joe's and in front of the small house.It is the banner for welcoming the Visit Malaysia 2007 Year.

Personal comment : I know that when you arrive in the morning, guests are very tired and they want to crash in their bed but we are very full and check out time for guests is noon so meaning when you arrive in the morning, you just can't check in or even look at the room at all. It is the norm all of the world so I still cannot understand why some people turn hostile (especially walk in) when we tell them that we are full and they have to wait to look at the room or even check in to our place.
It will be very ridiculuos if I have to wake up my customers just because somebody want to look at their rooms (not even sure whether they are about to stay here). I wonder whether they want us to treat them the same way when they are really staying in our place.

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